21st Century Public Consultation
As local residents increasingly communicate online, it has become increasingly popular to consult online.
Comprehensive and controlled, cost effective, and highly regarded by local authorities, ConsultOnline enables developers to reduce spending on exhibitions, newsletters and public meetings.
ConsultOnline provides a service which is accessible, enjoyable and reaches new audiences. Its excellent monitoring, reporting and analysis systems produce thorough and reliable SCIs. Which is how this new web-based service can substantially increase support for development proposals and reduce the likelihood of resubmission and appeals.
From experts in consultation both on and offline, ConsultOnline’s web-based consultation service – combined with our expertise in public affairs and traditional methods of engagement – is the answer to all future consultations.
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News 1 November 2019: Penny Norton contributes a chapter on Effective Communication through Consultation for the book Communicating Construction: insight, experience and best practice, to be published by Routledge in 2020.
News 31 August 2019: Penny Norton contributes a chapter on Achieving Excellence in Public Participation and Consultation for the book Arctic Voices in Extractive Industries: Strategies for Community Engagement, edited by Rachael Lorna Johnstone & Anne Merrild Hansen, to be published by Routledge in 2020.
News 22 March 2019: Penny Norton speaks at the TCPA seminar Getting Public Participation Right
News 8 May 2018: Penny Norton joins The Consultation Institute to raise standards in public consultation and community engagement in planning
News 6 February 2018: The book tour goes to Belfast
News 10 October 2017: A very positive book review in Planning in London!
News 6 July 2017: Public Consultation and Community Involvement in Planning: launch event Tuesday 11 July
News 12 June 2017: Penny Norton’s book Public Consultation and Community Involvement in Planning: a twenty-first century guide is now available to buy online from Routledge and Amazon. Find out more about the book and read the experts’ comments here.
News 19 November 2016: Penny Norton’s book Public Consultation and Community Involvement in Planning: a twenty-first century guide is complete and is due to be published by Routledge in June 2017. Follow us on Twitter and view our Consultation Hub for comment and advice on consultation in the meantime.
News 21 May 2015: Read about the new multi-location consultation website which is a very cost effective tool for developers running more than one consultation